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48 Contiguous States
Tsnnutrition.com ships orders within the 48 contiguous states via UPS or USPS. Depending on product availability, orders shippedUPS Ground usually arrive within 1-6 business days. Packages sent UPS will not deliver on Saturday. Accurate shipping address and phone number is required. Signature may be required for delivery. The shipping charges are as follows:
With these two shipping options we will decide which carrier to use (UPS or USPS) Which ever one is more economical will be used. If you wish to use a specific carrier, then you must pick that option instead of:FLAT RATE OR FREE SHIPPINGmethod.
Hawaii, Alaska,Puerto Rico and PO Boxes
Tsnnutrition ships all orders to Hawaii or Alaska via USPS Priority Mail. Depending on product availability and location, most orders will be received with in 1-7 business days.
Military Addresses (APO/FPO)
Tsnnutrition.com ships all orders sent to APO and FPO boxes via USPS Priority Mail. Depending on product availability and location, orders should arrive at your Military Address within 3-5 business days. Delivery time from the military address to you can vary. VeryImportant:Your package is ONLY insured to your military address. Tsnnutrition.com is not liable for packages lost by Military Mail. In the unlikely event a package is lost and an insurance claim needs to be filed, it cannot be filed until 75 days after the shipping date, per USPS regulations. In the event of an insurance claim, no refunds or reshipments will be made until the insurance claim is settled. Claims can take up to 5 weeks to process per USPS regulations.
We ship all international orders via USPS priority mail. Orders normally take 7-14 days for delivery. But sometimes can take up to 20 days, depending on customs.
International shipping charges will be based upon the package weight and the country of destination. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country. If the package is seized by Customs for any reason and we do not receive the package back, we will not issue you a refund. If we do receive the package back after being seized and the products are in perfect condition, we will credit you the product cost, but you are still responsible for the shipping charges. Prepayment is required. Payment must be by credit card, U.S. or International Money Order. Customer is responsible for any duties and/or taxes that may apply. We do not collect any duties and/or taxes from you and do not know how much they will cost you. Check with your own country. We report the exact amount of the sale on the Customs form. Please do not ask us to claim less than the actual sale amount. For a description of the package contents on the Customs form, we claim "e;Food supplements - for personal use only"e;. Please do not ask us to claim a "e;gift"e; or other incorrect description. We reserve the right to decline an order for any reason.
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We cannot be responsible for any tariffs, customs restrictions or other regulations that apply in countries outside the United States. We encourage you to speak with your customs office if you have any questions.
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Do not order items that are illegal to import into your country. Laws are different in every country. It is the customer's responsibility to check with their Customs office to see if their country permits the shipment of our products to their country. A 15% restocking fee will be applied to orders returned by customs as "e;illegal to import."e;
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If for any reason the package is seized by Customs Officials, we will not issue a refund unless all products are returned to us in their original condition.If "e;one"e; item is seized by Customs and the remainder is delivered to you, we will not refund the cost of the seized item. If the package is returned to us by Customs Officials, the customer is still responsible for any shipping charges. A 15% restocking fee will be applied to orders returned by customs as "e;unclaimed."e;
Notice:
There are certain items that are offered for sale on our web site that we do NOT ship to international locations (outside of the United States). If you order one of these items we will either cancel this item on your order or contact you to arrange for a substitution of a similar product that we do ship to international locations.
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